Frequently Asked Questions

Everything you need to know about our natural bath and body care.

Are Bramley products tested on animals?

No, we are strictly against animal testing. All Bramley products are cruelty-free and our ingredients are never tested on animals.

What is your shipping policy?

We offer standard and express shipping across the UK. Orders over £50 qualify for free standard delivery, typically arriving within 3-5 working days.

Are your products suitable for sensitive skin?

Yes, our products are made with natural essential oils and botanicals designed to be gentle. However, we always recommend a patch test before full use if you have highly reactive skin.

Can I recycle my Bramley packaging?

Sustainability is at our core. All our bottles are 100% recyclable, and we offer refill options for many of our signature products to help reduce plastic waste.

What is your return policy?

If you are not completely satisfied with your purchase, you can return unopened and unused items within 28 days of receipt for a full refund.

Do you use parabens or sulphates?

No, all Bramley products are free from parabens, sulphates, and harsh artificial colors, ensuring a clean and natural bathing experience.